Blog

The emerging valuation lever that could reprice the MSP and AMS market — and why most firms leave 3 to 6x on the table.

Mando, the most advanced AI platform for business process intelligence, is now SOC 2 Type II certified.

The secret AI vendors miss: agents don't fail from low IQ, but from a lack of guardrails. The next era belongs to builders who enforce reality at runtime.

You know the data exists, but your report shows nothing. Before diving into complex troubleshooting, check if security domains are the real culprit, and learn how to prompt AI to diagnose access issues faster.

Everyone came back from Rising chasing AI. But AI can’t run on folklore. Without a system to capture your Workday team's tribal knowledge...your tenant is one resignation away from chaos.

Sometimes AI gives you technically correct answers that just aren't useful for specifically what you're trying to solve. Learn how stacking the right number of constraints turns broad requests into executive-ready reports that you can instantly turn around to stakeholders.

Tired of Workday giving you too much data and not enough clarity? Learn how a single word in your prompt can transform overwhelming reports into clear, executive-ready insights. Discover why specifying the format is the secret to smarter Workday reporting.

Most AI prompts fail in Workday because they use vague verbs like “get” or “see.” Learn how swapping in Workday-native action verbs like create, derive, display, and restrict transforms AI responses from generic advice into step-by-step, implementation-ready solutions.

Discover how adding role context like “As an HRIS Analyst...” to your AI prompts can dramatically improve response quality. Learn how to turn high-level responses into step-by-step, production-ready solutions.

Learn how to structure Workday-specific AI prompts using the Decision Tree Approach. This guide helps HR, PeopleOps, and Workday admins get clearer answers from AI tools like ChatGPT and Mando by starting every prompt with the right object, context, and expected output.

Traditional support models of internal admins drowning in tickets or slow, expensive AMS firms no longer cut it. Here Neelan breaks down how Mando is redefining Workday support with instant answers, automatic documentation, and a smarter way to scale your team.